Joyned and RIU Hotels & Resorts Win ‘Hotel App of the Year’ 

We’re absolutely thrilled to announce that our partnership with RIU Hotels & Resorts has snagged the coveted ‘Hotel App of the Year’ at the 2025 International Hotel Technology Awards! The award recognises the industry’s most impactful guest-facing technology, with a strong emphasis on usability, innovation, interface design, and measurable business impact.

What makes this win so special? It’s the culmination of our incredible journey with RIU, where we tackled a challenge every traveler knows all too well: the chaos of trying to book a trip with friends or family. We’ve all been there – endless group chats, screenshots flying back and forth, and someone inevitably getting frustrated with the whole process!

RIU brilliantly integrated our collaborative decision-making platform right into their booking experience. Now, instead of the usual planning headaches, guests can bring their travel companions into the process in real time, all while staying within RIU’s beautiful digital environment. It’s like having everyone in the same room, looking at the same options, and making decisions together – just as you would in real life.

The results have been nothing short of amazing – not just happier travelers enjoying a more natural booking experience, but also impressive commercial gains: deeper engagement, better conversion rates, and a notable bump in average revenue per user.

We’re also incredibly honored to have been named ‘Best Hotel Technology Supplier’ at the same awards – a double win that’s left our team walking on air! For RIU, these accolades confirm what their guests already know: they truly understand that the best travel experiences aren’t solo endeavors – they’re shared adventures from the very first click.